Reviewed · CITY TOURS
City Sightseeing London Hop-On Hop-Off Bus Tour & Bookable Extras
London by double-decker, with flexibility. This hop-on hop-off tour makes the city feel manageable, especially with the City Sightseeing app and live bus tracking. I also like that you can keep your plans fluid, get on and off at major landmarks, and use the bus as your moving base.
The other big win is the included Thames River cruise on 24-hour and longer tickets, which saves you time and a separate ticket run. One drawback to weigh is that the experience can wobble if you have trouble finding the correct stop or if your app tracking does not update, because you may end up waiting longer than you want.
In This Review
- Key points worth knowing before you board
- Price and what you really get for that $37
- Red, Green, and Blue: how the routes actually help your day
- Where you start, and how to avoid stop confusion
- Red Route: Big Ben, St Paul’s, Tower of London, and the “icon loop”
- Red Route stops you will care about most
- A practical drawback to plan around on Red
- Green Shuttle: Kensington and Hyde Park without the long slog
- Green Shuttle stops, and what they unlock
- Green Shuttle frequency, and why it matters
- Blue Route: British Museum, Kings Cross, and St Pancras area hopping
- Blue Route stops that are most useful
- Blue Route timing reality check
- Thames cruise extras: where people get tripped up
- Audio, headsets, and how to interpret what you see
- Timing, crowds, and the “real day” problems to watch
- Who this tour suits best
- Should you book this hop-on hop-off bus tour?
- FAQ
- How long is the hop-on hop-off bus tour?
- Can I start at any bus stop?
- What ticket lengths are available for the bus?
- Is the Thames cruise included?
- How often do the cruise boats depart?
- Which routes run to Kensington and Hyde Park?
- What languages are available on the audio guide?
- Are mobile tickets accepted?
- Does the 72-hour ticket include any nighttime options?
- Is there a non hop-on option included with some tickets?
Key points worth knowing before you board

- Three routes, different lengths: Red is the long one (full loop about 150 minutes), Green is shorter (about 80 minutes), Blue is quickest (about 60 minutes).
- Live tracking app, but don’t bet your day on it alone: Plan to verify stop names and ask staff if anything looks off.
- River cruise is included, but only on specific ticket lengths: 24-hour is a one-way cruise, 48 and 72-hour add a Greenwich round trip.
- Audio in multiple languages, with some real-world quirks: Headsets are helpful, but narration can feel out of sync at certain stops for some people.
- Expect crowding at popular stops: If boarding is busy, you can lose time.
- A few stops have known disruptions: Buckingham Palace has scheduled closures at certain times, and Horseferry Road is closed right now.
Price and what you really get for that $37

At about $37 per person, this is positioned as a value way to see London without constant taxi jumps. The part that usually makes or breaks the deal is not the bus itself, it is what you can stack onto it, especially the Thames cruise on longer tickets.
Here is the practical breakdown. The hop-on hop-off bus is the core, and you can ride within your ticket window by hopping on and off as much as you want. If you buy a 24-hour ticket, you get a one-way cruise between Westminster Pier and Tower Pier (35 minutes approx., departing about every 40 minutes). If you go 48 or 72 hours, you get the same-day return cruise to Greenwich (35 minutes approx., also about every 40 minutes), plus extra transport options like the Route Master heritage ride and the Night Tour on 72-hour tickets.
For first-time visitors, that combination can be more efficient than mixing bus, walk, and random paid attractions. For return visitors, the bus still helps you move between neighborhoods quickly, but you will probably feel more selective about hopping off unless you have specific stops you care about.
Also on in London, no fuss
Red, Green, and Blue: how the routes actually help your day
These buses operate in three main colors, and each one covers a different slice of central London and beyond. The “secret” is using the route like a grid. You ride until you see your next target, hop off, and then use the same system again later.
Timings matter, because London has traffic and because each route runs on a different schedule:
- Red Route: first tour 8:50am, last full tour 5:00pm. Frequency is every 20 minutes until 3:30pm, then every 30 minutes until 6:30pm. Full loop is about 150 minutes.
- Green Shuttle: first bus 9:20am, last bus 4:18pm. Runs every 90 minutes. Duration about 80 minutes.
- Blue Route: first tour 9:15am, last full tour 4:35pm from Stop 19 (Marble Arch area). Duration about 60 minutes. Frequency every 30 minutes.
If you are traveling in cooler months when it gets dark early, you will feel the cutoffs. Plan your last rides with the listed end times in mind, and keep one “backup transit plan” ready, like a tube route you trust.
Where you start, and how to avoid stop confusion

You can start at many stops along the routes, which is convenient when you are staying near a major landmark. Stop 1 on both the Red Route and the Green Shuttle is Belvedere Road, behind the London Eye.
A few details you should treat like “heads up”:
- Horseferry Road is currently closed on the Red Route. The nearest alternative is Westminster Pier (Stop 9).
- Buckingham Palace is closed on Sundays, Monday, Wednesday, and Friday from 11am to 12pm due to the Changing of the Guards.
- Stop 17 on the Red Route is temporarily closed due to roadworks, and the nearest alternative is Stop 18 Marble Arch (Speakers’ Corner).
In real life, the problem is not that London is hard, it is that bus stop signage can be easy to miss on a busy street. I recommend this approach:
- Save the stop name and stop code you plan to use in your notes.
- Stand where the stop sign clearly matches that name, not where other buses happen to stop.
- If the app map looks frozen or you are unsure, ask a uniformed staff member right away.
Red Route: Big Ben, St Paul’s, Tower of London, and the “icon loop”

The Red Route is the one most people picture when they think London highlights. It is a long loop with a lot of famous sights packed in.
Red Route stops you will care about most
Below are the key stops in order, plus what makes each one worth your time, or what to watch for.
- Belvedere Road (behind the London Eye): great if you want an easy launch point, and close to river views.
- One Aldwych (outside One Aldwych Hotel): convenient for central, walkable streets around Covent Garden area.
- St Paul’s Cathedral (Ludgate Hill): a top photo stop, and you can hop off to get above-street views and churchyard energy.
- 1 Walbrook (Cannon Street Station, Stop MB): useful for connecting toward the City, especially if you want short hops on foot.
- Monument (London Bridge, Stop P): the Monument area is ideal for anyone who likes history tied to the skyline.
- Unicorn Theatre (Tooley Street): a change of pace if you are in the mood for a theater neighborhood vibe.
- 134 Tower Hill (Tower of London): this is the clear Tower of London call, and it is a very popular hop-off point.
- Temple (Victoria Embankment, opposite Temple Station, Stop W): good for the river atmosphere and quick access to Temple area streets.
- Westminster Pier (Big Ben side, in front of Westminster Pier): important if you plan the Thames cruise, because the pier location drives your schedule.
- Millbank (Horseferry Road, Stop NE): right by the Westminster-side river walk, but note the nearby closure mentioned above.
- 4 Buckingham Gate (Buckingham Palace): classic palace views if you are visiting during open access times.
- The Rubens at the Palace (Rubens Hotel, Buckingham Palace Road): another Buckingham-area stop for photographers and hotel neighbors.
- Smile with George (Buckingham Palace Road): fun name, and a practical drop point for people who want to wander.
- The Clermont London, Victoria (Clermont Hotel Stop R): Victoria area access without a long walk.
- Victoria (Buckingham Palace Road, Stop Z12): very useful transport hub to reset your day.
- Victoria Station (Grosvenor Gardens, Stop 10A): strong if you want to combine bus sightseeing with rail or tube transfers.
- Hyde Park, Queen Elizabeth Gate (Stop 17, 557 Park Ln): great if you want a breather between monuments.
- Marble Arch (Speakers’ Corner, Stop 18, 118 Park Ln): a recognizable landmark with a lively public history angle.
- Marble Arch (Stop 19, Park Lane): a practical stop for Hyde Park edges and Park Lane walks.
- London Hilton Hotel (Stop B, Park Lane): handy for orientation in the Park Lane corridor.
- Piccadilly, Hard Rock Cafe (Stop D, 2 Brick St): useful if you want shopping and a central meeting point.
- Haymarket (outside Tiger Tiger Restaurant, Simplestream): good for stepping between theater and shopping areas.
- Pall Mall East near National Gallery (Stop Z, 6 Pall Mall E): excellent if you plan a museum stop without overthinking logistics.
- Whitehall, Banqueting House area (Horse Guards Parade): powerful for civic architecture and a classic government-street stroll.
- St Thomas’ Hospital / County Hall (near London Eye side, next to Lion Statue): strong if you want County Hall riverside vibes.
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A practical drawback to plan around on Red
Red is popular, so boarding can get crowded. Some people end up waiting at stops longer than expected when too many want the same bus at once. If that would stress you out, I suggest you hop on earlier in the day, or target a later boarding window.
Green Shuttle: Kensington and Hyde Park without the long slog

The Green Shuttle is your “more spacious London” option. It runs to the Kensington side and makes it easier to reach places like Harrods and the Victoria and Albert Museum without planning a bus route from scratch.
Green Shuttle stops, and what they unlock
- Marble Arch area (Stop 19, 128 Green St to Stop 19 pairing): a bridge between Park Lane and Kensington-bound sightseeing.
- London Hilton Hotel (Stop B): a simple transfer point if you already rode the Red Route.
- Hyde Park Corner Station (Stop 13): useful for Hyde Park access and walks.
- Harrods (Stop KA): a big shopping destination, and it is easy to hop off and wander.
- Victoria and Albert Museum (Stop R): one of the best museum hits in central-west London.
- Gloucester Road (Stop GS): convenient for museum hopping and local streets.
- Royal Albert Hall area (Kensington Road, Stop RD): ideal if you like the grand venues and want photos from the right angle.
- Palace Gate Tour (Stop 36): good if you are aiming for the palace neighborhood atmosphere.
- Kensington Palace (Stop N): perfect for a royal-courtyard walk.
- Palace Gardens Terrace (Stop M): a strong wandering base if you want gardens and quiet streets.
- Urban Meadow Cafe (Stop 39): helpful if you want a break before your next museum.
- St. Petersburgh Place Tour (Stop 39): again, a “tour stop” feel, useful for orientation.
- Porchester Terrace Tour (Stop 40): practical for local exploration.
- Lancaster Gate / Columbia Hotel (Stop LE): a convenient drop point near major streets.
- Lancaster Gate Station (Stop LH): useful if you want to switch to tube mid-day.
- Praed Street (Stop 43): a workable link toward transport and shopping.
- Marble Arch Station / Edgware Road (Stop H, Stop 44): a practical end cap for the shuttle loop.
Green Shuttle frequency, and why it matters
Green runs every 90 minutes, so it is not a “wait for the next one” situation. If you hop off and lose track, you can end up waiting longer. For museum-heavy days, that can still work, just keep your time for lunch and ticket lines in your schedule.
Blue Route: British Museum, Kings Cross, and St Pancras area hopping

The Blue Route is efficient for north-central London. It is a good match if your day focuses on major cultural stops and train-station architecture.
Blue Route stops that are most useful
- Belvedere Road (Stop 1): shared start point, good if you begin near the London Eye.
- One Aldwych (Stop 2): a central anchor.
- Southampton Row (Stop 3, for British Museum): an easy way to reach the Museum zone.
- Russell Square Station (Stop H): nice for a neighborhood reset if you are ready to walk a bit.
- King’s Cross and St Pancras (Stop T): a classic photo-and-walk neighborhood.
- St Pancras International (Stop S): strong for station views and quick access.
- Euston Station (Stop H): handy transport connection.
- Euston Square Station (Stop P): another station base for short hops.
- Stephen Street (Stop B): helpful for connecting to nearby streets.
- British Museum (Stop OA): the big draw. Hop off here if your plan is museum time.
- Southampton Row again (Stop B, City Sightseeing shop): useful if you want to confirm ticket status or ask questions on-site.
- Lancaster Place, Somerset House (Stop B): good for riverside cultural areas.
- York Road (opposite M&S, bus stop): workable if you are combining shopping with river walks.
Blue Route timing reality check
Blue runs every 30 minutes, which feels better than Green. Still, the listed first and last full tour times mean you should not build your day around a late afternoon hop.
Thames cruise extras: where people get tripped up

This is the part that can feel like free gold, if everything matches your ticket. It also can become stressful when assumptions creep in.
Here is what is explicitly included:
- 24-hour ticket: one-way Thames cruise between Westminster Pier and Tower Pier (35 mins approx., every 40 mins). First departure is 10:00am from both piers. Last departure from Tower Pier is 6:55pm. Last departure from Westminster Pier is 7:20pm. You get your cruise ticket when you redeem your voucher on the bus.
- 48 and 72-hour tickets: same-day return to Greenwich (35 mins approx., every 40 mins). First departure to Greenwich from both piers is 10:00am. Last departure to Greenwich from Westminster Pier is 4:00pm. Last departures from Greenwich to Westminster Pier are 5:50pm. Cruise ticket is also provided when you redeem your voucher on the bus.
Also, for 48 and 72-hour tickets, you may see additional included transport like:
- T15 Routemaster Heritage Route on 48 and 72-hour tickets only (departing Trafalgar Square/Charing Cross Stop F, departures every 30 minutes 9:30am to 5:00pm, and in the other direction from Tower Hill Stop TA every 30 minutes 10:30am to 6:00pm).
- Night Tour on 72-hour tickets only, departing outside Green Park Station at set times (April to September includes 7:30pm, 8:00pm, 8:30pm, 9:15pm, 9:45pm, 10:20pm; October to March includes 7:30pm and 9:20pm).
Practical advice so you do not lose time:
- At redemption, confirm you have the right cruise ticket type for your specific hours ticket.
- Keep your schedule anchored to the pier. The pier is not the kind of place where you want to be late.
Audio, headsets, and how to interpret what you see

The audio guide comes with headphones and is offered in multiple languages. Red Route audio includes English, French, German, Spanish, Italian, Brazilian Portuguese, Polish, Russian, Mandarin Chinese, Japanese, and Arabic. Blue Route includes Kids commentary (with Mia Cloo’s London Quest) and the language list is broader. Green Shuttle audio includes English, French, Spanish, German, and Italian.
This is what I’d use as a realistic expectation. The audio helps you understand what you are seeing, and it is especially valuable when you are zooming past landmarks without having time to study plaques.
The one thing to watch is that narration can sometimes feel like it is not perfectly synced with the view at your exact window. If you care about details, treat the narration as a guide, not a substitute for quick look-up time at the stop.
Also, if you want the best views, sit upstairs near the front if possible. It tends to give you clearer sightlines, and it makes the ride feel more like a moving photo platform.
Timing, crowds, and the “real day” problems to watch
The company has a solid average rating (around 4 out of 5 based on over 1,200 reviews). That tells you the experience is usually good. It also tells you there are enough issues that you should know where friction can appear.
Here are the main friction points you should plan around:
- Finding the correct stop: multiple people struggled at first with stop locations and unclear directions. A simple fix is to start at or near major landmarks and use stop names, not just street guesses.
- App tracking reliability: the app is meant for live bus tracking, but people reported cases where the map did not refresh. Keep your phone charged, and if it seems stuck, refresh or re-open, then use the stop sign and staff to confirm.
- Crowded buses: peak times can cause mad boarding scenes. If you get annoyed easily waiting with lots of people, board earlier or stagger your ride.
- Announcements and information at stops: if you do not hear clear announcements, you need to be more attentive to route changes and your own timing.
- Stops under disruption: Buckingham Palace has a known closure window, and Horseferry Road and one Red Route stop have current service interruptions. If you see a sign change, do not assume it is a minor delay, treat it as a route plan change.
If you go in with those expectations, the tour becomes a powerful tool rather than a stressful one.
Who this tour suits best
This works especially well if:
- You are visiting London for the first time and want a fast orientation.
- You want to minimize walking between neighborhoods.
- You like museum stops, river walks, and iconic photo targets, and you want the flexibility to choose your timing.
- You would actually use the included cruise, not just the bus ride.
It may be less ideal if:
- You are the type who needs perfect signage and zero waiting tolerance.
- You plan to do everything late in the day, because two of the routes have last-day cutoffs around 4:35pm or 4:18pm.
- You expect to get every single extra without confirming at redemption. The cruise ticket type matters.
Should you book this hop-on hop-off bus tour?
I think you should book if you want a practical London outline, enjoy hopping on and off at major sights, and will use the Thames cruise included with 24-hour or longer tickets. At about $37, the value clicks when you treat the bus as transportation plus a sightseeing backbone, not as a guaranteed smooth show with perfect stop-by-stop handholding.
Skip or switch if you are easily thrown by stop confusion, you rely heavily on the app map updating in real time, or you are planning a very late afternoon schedule. If that sounds like you, build in extra buffer time and confirm cruise eligibility at redemption. Do that, and this tour can be one of the simplest ways to see London without turning your day into a logistics puzzle.
FAQ
How long is the hop-on hop-off bus tour?
The duration is listed as about 2 hours 30 minutes approx., and each route has its own full loop time: Red about 150 minutes, Green about 80 minutes, and Blue about 60 minutes.
Can I start at any bus stop?
Yes. You can start at any of the stops along the routes, and Belvedere Road is Stop 1 for both the Red Route and the Green Shuttle.
What ticket lengths are available for the bus?
A 1-day (24-hour), 48-hour, or 72-hour hop-on hop-off bus tour is available.
Is the Thames cruise included?
It depends on your ticket. A 24-hour ticket includes a one-way cruise between Westminster Pier and Tower Pier. A 48-hour and 72-hour ticket includes a same-day return cruise to Greenwich.
How often do the cruise boats depart?
For the 24-hour cruise, departures are about every 40 minutes. For the 48 and 72-hour Greenwich cruise, departures are also about every 40 minutes.
Which routes run to Kensington and Hyde Park?
The Green Shuttle focuses on the Kensington and Hyde Park area, with stops like Harrods and the Victoria and Albert Museum.
What languages are available on the audio guide?
Red Route audio includes 11 languages (English, French, German, Spanish, Italian, Brazilian Portuguese, Polish, Russian, Mandarin Chinese, Japanese, Arabic). Green Shuttle includes English, French, Spanish, German, and Italian. Blue Route includes English, French, Spanish, German, Italian, and more, plus Kids commentary.
Are mobile tickets accepted?
Yes. Mobile and printed paper vouchers are both accepted at stops along the routes.
Does the 72-hour ticket include any nighttime options?
Yes. The Night Tour is included on the 72-hour ticket and departs from outside Green Park Station at listed times depending on the season.
Is there a non hop-on option included with some tickets?
Yes. There is a 2.5-hour Express Panoramic bus tour option that is a single loop only and not hop-on hop-off. It runs every 15 minutes on its own schedule when that option is selected.
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